September 4, 2024
Eamonn G
5/
5stars
My experience with MLSS was a very good one. The staff were very friendly and professional. The facility was very clean and very well kept. My locker was spotless. I felt confident with the security. The temperature was perfect so not worried about mold. I would absolutely use MLSS again and would go out of my way to use the Fawcett Rd location. Thanks to Patrick and the team. Much appreciated.
September 3, 2024
Eamonn P
5/
5stars
This was my first time having to rent a storage locker. I was faced with a very quick move and in need of a locker. The staff were very friendly and made the process very easy and reassuring that my belong were in a safe place. I would occasionally visit to drop off and collect things. Always clean , dry and spotless. Absolutely would use MLSS again. I would even go out of my way to use this location on Fawcett Road in Coquitlam. Thank you to Patrick and his friendly team.
August 30, 2024
Elisabeth R
5/
5stars
It’s a clean place with personable staff. Thank you Thu you’ve been very wonderful even on a stressful busy day!
August 28, 2024
MARIA A
5/
5stars
I am very pleased with the service received from the staff at Maple Leaf Storage. I have been at this location for approx. two year plus and at anytime when I have had a request they were prompt and very courteous. I would highly recommend Maple Leaf Storage.
August 9, 2024
Helen B
5/
5stars
Met my needs perfectly.
April 7, 2024
Samantha F
5/
5stars
Very satisfied service, facility is clean and safe with easy access. Also would like to give a shout-out to staff Thu, she is super friendly and has helped us a lot on the service and inquiries.
September 20, 2023
Kristi H
5/
5stars
Great customer service!
July 4, 2023
Mike G
5/
5stars
The staff was helpful in getting our locker setup and additional carts making the move in & move out easy for us. The facility was clean & well managed. We were able to have a couple grace days moving out which saved us an additional month rent. We would definitely us this service and facility again, thank you!
June 27, 2023
Kristi
5/
5stars
So grateful for the quick & efficient service we got today! We had to move an RV at the last minute and had nowhere to put it. Jill was amazing and helped us find the best available spot. She really turned the situation around for us - thank you Jill!
June 26, 2023
Ramuel G
5/
5stars
We keep equipment in two large units with Maple Leaf on 77 Fawcett Road. The experience so far have been great. Jill and the rest of the staff are very pleasant, systematic and helpful. The place is very clean and secure. Recent upgrade to security system made it even better. Keep up the excellent work!
June 23, 2023
Jenny E
5/
5stars
Staff are top notch. Very clean facility.
June 13, 2023
Brett J
5/
5stars
Staff are friendly and helpful, and the facility is clean and secure.
June 5, 2023
Rene
5/
5stars
Everybody I deal with is very pleasant and professional. Courteous. Thank you!
June 1, 2023
Penny B
5/
5stars
Staff are always exceptionally helpful. They go above and beyond the call of duty! I wish you would bring back the coffee everyday, but they will always make me one if I ask.
May 15, 2023
Bofleton a
5/
5stars
Jill and her Team are great!
May 13, 2023
Darlene M
5/
5stars
We are a not for profit that has been renting lockers for 8+ years at this location. We can't say enough good things about the office staff and the facility. The office staff are the most friendly and accommodating that we have had the pleasure of dealing with. The facility is immaculate. We highly recommend this location if you are looking for a storage locker.
May 13, 2023
Darlene M
5/
5stars
We are a Not For Profit that has been renting lockers at this location for 8+ years. The office staff has always been so friendly and accommodating if we ever need anything! The facility is immaculate and we highly recommend this location if you are looking for a storage locker.
May 9, 2023
Mandy G
5/
5stars
The staff at the fawcet location are amazing!! always so kind and helpful. Thank you ladies for always making this a great experience!
April 12, 2023
Craig B
5/
5stars
Our company has used this facility multiple times over the last several years, and we have never been disappointed. Every interaction has been personable, they've made the paperwork as easy as possible for us, and they've bent over backwards to work with us on moving in/out for type of unit we need, where it's located in the complex, and for the dates we need, even on short notice. Hands down the best experience we've had with a storage company.
February 24, 2023
Holly
5/
5stars
A weekly visit atleast. Always kind and friendly staff! Excellent kept and clean facility. With coffee and baked goods sometimes available!
February 21, 2023
Don
4/
5stars
Access to elevators and storage units excellent. Access to loading bay is mostly OK however there have been many times when there have been large trucks parked loading or unloading and they seem to think they are the only people in the world making passage a challenge. Too bad that there is no roof over the loading bay..........would make things a lot easier and more pleasant in liquid sunshine downpours. Staff always availible and ready to help
February 21, 2023
Marlene
5/
5stars
Nice clean place. Friendly staff.
January 7, 2023
Mel W
5/
5stars
Great Staff, Great Facility, Great Location... Maple Leaf Storage in Coquitlam is always my first call for Storage!
January 6, 2023
Claude B
5/
5stars
Clean storage with access to all that is necessary.
Close to Coquitlam recycling, so you can throw away what you don't need. All good.
January 6, 2023
Mortimer l
5/
5stars
Sorry but I’m putting in 2 positives
Hell in 2 locations
So it’s a tie
Lol
December 1, 2022
Carol
5/
5stars
Convenient location & hours.... and great staff!
August 25, 2022
FERNANDO B
5/
5stars
Choosing Maple Leaf Self Storage was the best decision. We needed a comfortable, safe, and easily accessible place to store our belongings while we faced the task of preparing our apartment for the Open House and sale. From my first contact with the company, the staff was always friendly and courteous. They explained to me in detail the procedure and security measures of the place. The place is spacious, illuminated, and safe. There are multiple platforms so you can easily move your furniture through the building. The elevators are spacious and clean and one can easily get around because there is a lot of information. The space we rented was large enough to hold the belongings of a 2-bedroom apartment. We were able to accommodate even the BBQ. Working with this company has been a very pleasant experience. I recommend it.
August 4, 2022
Gordon
5/
5stars
Impressed right from the beginning! Folks got back to me on a spot for our small RV right away, Gave me a walk through of the facility (wish our house was this clean!) and provided me with a thorough overview of what to do when parking there. Security looked good! What impressed me the most was how helpful they were and their high level of customer service. Absolutely great! Thanked me for my business and even sent a thank you card in the mail!
June 5, 2022
Salma J
4/
5stars
Clean and safe environment. Great, friendly staff available to answer all questions.
May 11, 2022
Dennis K
5/
5stars
3C's, Clean, convenient, and caring staff!!
April 30, 2022
Allison
5/
5stars
Great team here at ML on Fawcett.
I’ve been a customer for over 10 years.
Shout out to Jill the Store Manager who is always cheerful, friendly, and helpful!
Thank you?
April 30, 2022
Allison
5/
5stars
The team here is great !
I have been renting here for over 10 years.
Shout out to Jill the store manager- always friendly, helpful and fun to work with!
Thank you ?
March 13, 2022
WILLIAM K
5/
5stars
This facility is very clean.well maintained with an amazing staff that are there to help and support you with the best solutions.
I have been to many storage place this one is and remains my best choice
October 12, 2021
Craig B
5/
5stars
Just well-handled from start to finish, easy transition as I took over someone else's locker as part of purchasing merchandise, set up my account, maintained ongoing receipts and billing accurately, and were friendly and professional about closing my account when I no longer needed the unit. Great staff!
July 7, 2021
Ellen T
4/
5stars
We have been long time clients of Maple Leaf Storage starting from 2001 when we sold our house in Coquitlam. We moved to Whistler and stored our furniture and belongings for at least 10 years in your Lougheed Highway location, and later in your False Creek location for another 5 years till 2016. We moved back to an apartment in Coquitlam in 2021 and decided to store excess items in your storage unit, mainly because we saw your advertisement about the 2nd month being free. Unfortunately when we signed up to rent the unit we were told the special offer did not apply to our chosen unit, as it applied only to the least popular units. It made me feel that it was false advertisement. It would be better if the advertisement actually specified the qualified units, so there would be no misunderstanding. Had I known, I would have shopped around and compared prices. Thought you should know that even a loyal customer could be disappointed with this kind of false impression.
June 6, 2021
Larry M
5/
5stars
Friendly efficient and professional service from Terry and Jean. The storage facilities are well maintained, clean and brightly lit.
May 28, 2021
Paula
5/
5stars
Very pleasant customer service and very helpful
April 24, 2021
Chris N
5/
5stars
Accommodating, communicative, overall easy to deal with.
March 11, 2021
greg D
5/
5stars
February 22, 2021
Catherine M
5/
5stars
Outstanding service and understanding during a major life change
February 11, 2021
Sukh
5/
5stars
February 6, 2021
DavidCooke
5/
5stars
Great staff.
February 5, 2021
Lucy
5/
5stars
January 22, 2021
Ying L
5/
5stars
Space is enough and looks safe. The staff are helpful.
January 11, 2021
christine c
5/
5stars
most informative and helpful.
friendly
abide by covid protocols, thankyou
December 17, 2020
Lee B
5/
5stars
Clean and helpful
December 17, 2020
Alan D
5/
5stars
We were warmly greeted during a nasty blizzard just before Christmas of 2019. We continued to be treated in a friendly and respectful manner throughout the storage period of one year. Everything was great, from service to billing, to closure of account. The unit was excellent and met our needs. Highly recommended!
December 2, 2020
David S
5/
5stars
Everyone is beyond amazing. I am very impressed with everyone and how well everything operates.
December 2, 2020
David S
5/
5stars
Everyone is beyond amazing. I am extremely impressed at how everything is operated and handled.
November 30, 2020
HENRY L
5/
5stars
Great experience friendly staff easy access great hours of operation.
November 19, 2020
Mike
5/
5stars
Have used the facility for 10 years and am very pleased with it. Good security and staff very supportive.
November 16, 2020
Kathleen S
5/
5stars
We came in and were welcomed by a staff member. We were informed about what MLS had to offer. Once the size of the unit and finding out the cost we were very pleased.
October 15, 2020
William L
4/
5stars
Good Experience. Normal quirks that occur in any environment. The difficult part is dealing with other tenants on the property. Mostly, a personal thing. By and large the clientele go about there business without incident. Me being a loner prefer nobody around. Carts easy to get, washroom easily available, generally a very good facility. Management looks after and cares for the property. Thank you for letting me be a customer. Bill.
October 14, 2020
Aziz
5/
5stars
It was great ?
October 2, 2020
5/
5stars
September 30, 2020
Andy H
5/
5stars
The facility is secured and weather controlled. The staff is very helpful to my questions and concerns.
September 25, 2020
W. B
5/
5stars
September 24, 2020
David C
4/
5stars
I thought the orientation to your services and the building was good. Loading our belongings into the storage unit was easy
September 24, 2020
Sandy
5/
5stars
Great people to deal with , flexible and good offers.
September 23, 2020
Carol
4/
5stars
Very pleasant and helpful staff. We have not been to the unit for a look, as movers placed our items. A visit is in our plans.
September 22, 2020
Tyler F
5/
5stars
Staff was friendly, polite and patient. Facility looked clean.
September 17, 2020
Leian H
5/
5stars
The office at the Coquitlam branch is very organized and clean. Staff are also very professional, courteous and pleasant to deal with, both on the phone and in person. Great location for easy access back to the highway.
September 13, 2020
Rupi R
5/
5stars
September 8, 2020
Larry Q
5/
5stars
The woman at the office was plight and answered all our questions with hesitation. Made it fast and simple.
August 16, 2020
Robert R
5/
5stars
Great facility! Today and clean. Staff were friendly and courteous.
August 12, 2020
Michaela B
5/
5stars
Very friendly and helpful staff. Great promotions. Clean facility.
July 27, 2020
Sergio
4/
5stars
Living in the Lower Mainland in BC we all know what holiday traffic is all about and is there’s an accident woh. Just wish the closing time would be extended to 10 pm in the summers.
June 30, 2020
Alexander F
5/
5stars
Great
May 30, 2020
Todd C
5/
5stars
Clean and safe, this has been my work storage for about 8 years. Great access, availability of carts and materials, well lit. The staff are all great and super helpful. Nothing but good things to say about the place.
May 23, 2020
Chi W
5/
5stars
Staff are very helpful even at this time with all the extra precaution etc. the first time we moved in Kathyn ( I think that is her name ) greeted us and showed us what to do , and when I came back I couldn't open the gate she was around and just came over to show me what to do ,that was very nice of her the place is clean and tidy,..I would recommend to anyone that needs a storage .
May 19, 2020
Ian L
5/
5stars
Very friendly trio
March 25, 2020
Darius
5/
5stars
February 10, 2020
Chuyan Q
5/
5stars
The staff Terry were very friendly and helpful. He listened to my requested and gave some different options and showed me the storage units till I was satisfied. Because of my big moving truck, he was so caring and opened the gate and gave the truck a short easy cut. Terry is terrific !
January 6, 2020
joe g
5/
5stars
just great fast service ,at a fair price
December 16, 2019
Scott C
5/
5stars
Our first experience at using the Fawcett Road facility early last year was great. The staff are friendly and excellent at making you feel at home. So when we needed storage again unexpectedly, we went straight back there and again, the staff remembered us and were very accommodating on short notice. This is our go-to place for storage for sure.
December 9, 2019
Scharf S
5/
5stars
December 5, 2019
Matthew V
5/
5stars
Lisa and terry at the front desk were so Awsome best at explaining everything and more than helpful at showing us where are unit was showing us the way in and out and so very quick with all the paperwork and very thorough through the whole process I would recommend them and maple leaf storage to everyone I know!!
November 14, 2019
ROSEMARY P
5/
5stars
The team has been friendly, responsive and accommodating. Terry knows me and says hello when i am in the facility. Taking time in his busy schedule to chat and share a laugh.
The facilities are clean and safe.
November 13, 2019
Janice
5/
5stars
Please note: The last review was written specifically for Jill, at Maple Leaf Storage on Fawcett Ave., in Coquitlam, BC
November 13, 2019
Janice
5/
5stars
Thank you, Jill, for making my recent transition into a smaller Unit so easy. Your thoughtful respectful assistance & pleasant manner was amazing. I have been with Maple Leaf for 9 years & this recent experience had to be noted! Thanks again!
October 31, 2019
Frank M
5/
5stars
Terry did a good job, explained everything, show everything to me, I got a good deal
October 28, 2019
Naomi
5/
5stars
Staff are fantastic and helpful and facility is clean and organized.
October 15, 2019
Edward Z
5/
5stars
Facilities are clean, with good access. And the staff is extremely helpful.
October 15, 2019
Joseph C
5/
5stars
The Fawcett location team is phenomenal, I have been with you for 5 years now and always friendly and accommodating when they can. Thanks for a great culture there. And thank you to PJ for being a wonderful human being and a great asset to the company. He is beyond a keeper.
October 1, 2019
Syrena
5/
5stars
Staff were extremely helpful!
October 1, 2019
G
5/
5stars
August 27, 2019
Catrina M
5/
5stars
easy, convenience and fantastic staff
August 27, 2019
Rawn S
5/
5stars
Friendly and helpful Staff, clean building, and reasonable pricing. As a business owner it's also amazing that they accept deliveries for you and have a way to manage pallets and garbage. Many storage buildings do not offer this service.
I've been with Maple Leaf for 4 years now and have checked out a number of other storage offices because of a recent move out of the city. I'm back to MLSS ... this is the best deal in town.
August 16, 2019
James
5/
5stars
July 30, 2019
Brian E
4/
5stars
...pleasant staff, Terry, Jill et al and I am pleased with my 'never ending move'! The sequel.
Thanks
Brian E
July 27, 2019
David K
5/
5stars
July 7, 2019
Michael K
4/
5stars
June 7, 2019
Wendy B
4/
5stars
My experience with Maple Leaf Self Storage was great. I needed a unit to store some of a relative's belongings, and then I needed another unit because the first unit was too small. They immediately found me another one the same day so the belongings could be moved in right away. Thanks Terry!
April 18, 2019
Stan W
4/
5stars
A good location and a friendly staff, but I wished there were available washrooms (always locked) & ...too quick to charge a late fee.
April 12, 2019
Chris S
5/
5stars
I have rented a storage unit for many years and by staying , I receive a good rate. The access hours are great. The facility is clean and safe as I've heard other companies are not very secure.The staff are friendly and professional and the free coffee and such is a nice perk. They offer moving supplies and locks etc.
April 10, 2019
elvio c
5/
5stars
First of all the staff is very friendly and helpful. Secondly the unit is clean and dry. Third, carts always available and building well lit. That is all you can ask from a storage place. I would recommend Maple Leaf Storage to everyone that is in need of storage space.
April 8, 2019
Vancouver W
4/
5stars
Secure and accessible storage, particularly for using our trailer at odd hours and on weekends. Concern regarding the annual increase in rates but still the best deal around, particularly with the free month when fees paid annually. No complaints.
April 4, 2019
Kathy V
5/
5stars
We have rented here since, I believe 2012 or 2013. This is a great location. We also have a trailer stored there, which this location gives us straight and easy access to and from Hwy 1. All the personnel are great and very accommodating. Thank you.
March 30, 2019
patricia b
5/
5stars
A very nice clean facility, always carts when I need them, the staff are very friendly and helpful.
March 30, 2019
Flo
5/
5stars
I have used Maple Leaf Storage for years. The building,storage units units are very clean and
the customer service is great. I would highly recommend Maple Leaf Storage .
March 29, 2019
Judy P
5/
5stars
Everything was fine... people were nice to me
It’s all good!!!
March 25, 2019
Suzanne B
5/
5stars
On the first call to Maple Leaf Storeage, I told them what our wants and needs were. Upon arriving there all the paperwork was ready . The building is very clean, great camera coverage. The staff are all very friendly and well informed. We picked a winner!
March 22, 2019
David B
5/
5stars
Staff is always professional and helpful. Flexible hours. Carts are always available. Hallways are always clean and uncluttered for moving things to/from a locker. Top notch security and peace of mind that valuables are safe and accessible.
March 20, 2019
Heather R
5/
5stars
So clean, bright, affordable, and easy to use! My husband really wanted a ground floor unit, but our second floor unit is so easy to access!! Always lots of carts for us to use and the staff are all very friendly and helpful.
March 19, 2019
Denis S
5/
5stars
My experience with Maple Leaf Self Storage has been great. The place is safe and clean, and the staff are very professional and friendly.
March 19, 2019
Ine
4/
5stars
United Boulevard is a clean, heated and well organized storage. The people at the desk love the job they do and that is evident in their approach to anybody coming in. The beautiful thing is that each of the the elevators always goes up or down, so that on every floor always is an elevator waiting for you.
March 18, 2019
Frank F
4/
5stars
The facility is clean and safe. Staff are friendly and willing to assist as needed. Unfortunately, the rates have been rising on a yearly basis. Four stars!
March 18, 2019
Cheryl N
5/
5stars
We love it there it’s very clean and convenient for us to get to the staff r very friendly & willing to help if u need anything
March 18, 2019
Mark B
4/
5stars
Long time storage customer (3 years?).
Seems as though the new owner is constantly increasing rates. That's my negative. Otherwise a positive experience. The front desk staff have always been friendly. When there was evidence of mouse activity, they quickly acted, and I have not seen activity in my unit in the 12 months since.
March 18, 2019
Willy q
5/
5stars
Very helpful and upbeat staff
March 14, 2019
Kevin T
5/
5stars
March 13, 2019
Ben B
5/
5stars
Always best price, super helpful staff .
February 11, 2019
David
5/
5stars
February 4, 2019
Keith D
4/
5stars
Experience was really good. All the staff were very friendly and helpful.
January 4, 2019
Helen B
5/
5stars
Excellent but it is too bad that your washroom isn't more accessible. Getting the key from the front office and then returning it is too much of a hassle.
January 3, 2019
Janice L
5/
5stars
My partner and I have had varying units at this storage place for over 10 years and have been grateful for the good service, upkeep, pricing, customer service and management of this Maple Leaf Self Storage on Fawcett Road, Coq. I have just vacated my smallest unit I've had over the 12 years as I scaled down bit by bit. Again, I have nothing but good to say as this is one place I would always recommend. ....Be aware, not all storage units are the same and it feels good to know you are at the best.
December 8, 2018
Doug G
5/
5stars
We found Terry very accommodating to our move from Ontario to B.C. Making arrangements remotely to receive our car from a third party transport company, for storage until we arrived in person.
November 8, 2018
Noella T
5/
5stars
November 4, 2018
Mari P
5/
5stars
Aidea the staff went out of her way to help me.
November 2, 2018
Padam
5/
5stars
Courteous, helpful and greatly accommodating.
October 22, 2018
Megan
5/
5stars
Nice staff . Clean facility , privacy and great general access
September 2, 2018
Shaun D
4/
5stars
all went well. Only negative about maple leaf is the early closing of access at 8pm. Forces us when we go camping to keep things overnight outside until the morning. 10:30Pm much better time especially during the summer.
August 12, 2018
Alison
5/
5stars
July 19, 2018
Donna G
5/
5stars
Great experience with Maple Leaf Self Storage on Fawcett Rd. Super helpful staff every time I was there. Easy to move in and out of inside storage unit.
April 23, 2018
Carol W
5/
5stars
Facility is bright, clean and dry. Staff is knowledgeable, helpful and friendly.
January 24, 2018
Mark B
5/
5stars
We have been a customer with this location for about six years. The staff has always been friendly and helpful. I would recommend the company and especially this location for your storage needs. Regards.
January 24, 2018
Lisa R
5/
5stars
We've stored our furniture here for the past 4 years and are really happy with the service. It's a great facility, staff are very helpful and respond in a timely manner. Definitely recommend!
January 24, 2018
Katya R
5/
5stars
We were in need of a quick storage solution and couldn't be more happy with the Maple Leaf Storage on United Blvd. They were courteous over the phone and even more pleasant and professional in person. In took only minutes to get set up and we were given a tour of the facility with all the explanation we needed to then get into the storage ourselves when we brought our stuff. The facility is clean and looks well maintained. Would definitely recommend them.
August 31, 2017
Steve B
5/
5stars
The facility was professionally run, clean, and safe. I would absolutely use Maple Leaf Self Storage again.