September 10, 2023
Clean facility, amazing Customer Service
Rabia súper knowledgeable and great person.Same as rest of employees.
August 30, 2023
Very clean and well organized. Friendly and helpful staff. No problems with access. Sufficient carts for use.
August 14, 2023
It’s perfect everything but I want I mention two thing:
1. Due to the storage is in 4th floor it took long time for movers with using elevator. If all the storage would be in ground floor would be great.
2 I am planning to take out the stuff on September 21 and it is 2 months and 6 days. Could you please consider the charges of 1 week instead of full month charge?
July 25, 2023
Really great facility and set up. Have felt very comfortable leaving my personal belongings here. Would highly recommend to others.
July 12, 2023
It has brrn great.
July 2, 2023
Very clean - well managed - very secure - friendly and helpful staff. Thank you.
June 19, 2023
Clean facility, personal access code system works well. Everything works as advertised.
June 12, 2023
The best team who are always willing to help and provide the best service.
June 10, 2023
Very freindly, professional customer service. The building and storage units have great security systems and are very clean. The units are easily accessible and have a great loading/unloading dock area.
May 28, 2023
Allen has been great and clear.
April 17, 2023
Great people, easy set up and activation. Very happy!
April 6, 2023
I enjoy being able to go in any time up to 9pm. And there are always carts available to move my items to my locker. Also knowing my locker is secure and protected.
April 4, 2023
Helpful and friendly staff.
The facility is very clean.
March 13, 2023
The facility is run with a professional attitude that includes a friendly atmosphere with excellent staff. The facility was always clean and temperature was kept at a constant level.
February 27, 2023
Very clean affordable storage. The staff ( Chris in particular) are all very accommodating, helpful, knowledgeable.. I stored for almost a year here, always friendly helpful service as my needs changed they were fantastic about meeting them .. Highly recommend them, if I need to , I will be back ! Thank you!
February 13, 2023
Great access with the comfort of high security - excellent
January 29, 2023
Friendly, safe and clean
December 13, 2022
Excellent initial service, clear communications and great customer interaction! The facilities are spotless and in a very convenient location for my needs. Added to a reasonable rate, Maple Leaf Self Storage in Royal Oak has a happy customer in me so far!
November 15, 2022
I was a client for 5 years and had zero issues renting here. The service was amazing, the facility safe and secure. Staff try to accommodate when possible and made the move-in and move-out painless. If I ever need storage again, I am definitely using the Royal Vista location!
November 1, 2022
I think the opening hours are brilliant as you always have an attendant at site.
The attendant does an excellent job of managing congested times.
I like the security system with all the doors alarmed.
The place is spotless
September 28, 2022
Great staff. Efficient process. Good explanation on how to get in/out of storage.
September 22, 2022
We rented a spot short term while looking for a new place for our son to live, a student and the place was clean and good location. The staff were easy to talk to and very helpful with information and procedures.
September 19, 2022
Very friendly & helpful
September 8, 2022
Clean, accessible and reliable staff.
August 28, 2022
Wonderful and helpful staff. Very clean facilities.
August 16, 2022
Staff is friendly, informative and very willing to answer questions to ensure the storage unit offered will meet your needs.
August 8, 2022
Very professional and friendly staff., great prices, clean facility - the staff is what impressed me the most!
August 4, 2022
We have had a wonderful experience with Maple Leaf Storage, for example, welcome greetings , good price, nice storage services and so on.
July 30, 2022
Lovely people! I found the people I dealt with were very friendly and accommodating. They even reached out when they realized my start date was a holiday and I wouldn't have been able to sign all the paperwork.
July 17, 2022
This facility is secure, clean and easily accessible. The staff is friendly and knowledgeable and recommended the right size storage unit for me. Also, their are many flat bed trolleys for moving in & out. Everything a person requires.
July 10, 2022
Place is very clean. Staff is very friendly.
Security is great. Will definitely refer people to this place
July 6, 2022
Chris was wonderful to work with. He remembered my name and I hadn’t been in for months. He was very professional, organized and all round person to deal with.
July 4, 2022
Great facility and staff. Employees go above and beyond to add value and the place is spotless.
July 4, 2022
Friendly and easy to get started and really clean and safe.
July 2, 2022
Great experience since the first call. Facility is clean, easy to access and feels very secure.
June 27, 2022
Great customer service , super helpful always.?
June 6, 2022
Easy to use, always clean and with tools available to carry items. Great location, service and support.
May 30, 2022
Clean. Practical. Easy access.
May 29, 2022
Friendly, polite and explained everything well. Prices are decent.
May 26, 2022
Super friendly staff, excellent customer service. Quick and easy paperwork and unit tour/setup.
May 22, 2022
Good price, great customer service.
May 1, 2022
Well maintained facility, lots of carts to move boxes. Friendly, professional staff.
April 28, 2022
Very friendly staff and very secure facility. Will use this site again.
April 25, 2022
Very good company for storage. Very polite & helpful. Great service. I will definitely use them again.
April 3, 2022
Excellent! The place is so clean and in such great shape I would have thought it opened last month. Staff have been consistently kind and helpful. All the equipment was available to help us move in quickly and easily. Can't say enough good things about these guys. I highly recommend them.
March 31, 2022
Always friendly and helpful. Facility is clean and dry.
March 14, 2022
The best place ever to keep our belongings safe and warm.
They have storage with different sizes for our necessities including motorcycles as well.
I advise you to go there check out!
March 13, 2022
Easy to work with. Clean place. Friendly staff. Safe
February 28, 2022
Easy to sign up, very clean and secure building. We love that we can go when we want and use our code to ensure our unit is locked. We feel safe with our items being there.
February 13, 2022
Clean. Easy access. Ample dolly/cart support. Great security. Friendly and helpful staff. What else is there!!!?
January 23, 2022
The front office was very helpful in setting up our new contract (conversion from my deceased father...). The facility is nice and access is easy. It is quite expensive though.
January 16, 2022
Always a pleasure to deal with. Very accommodating.
January 6, 2022
Good so far
December 12, 2021
Great access and very friendly and helpful staff.
December 11, 2021
Excellent service. Everyone was always very helpful. I would have liked more clarity on the pricing structure after the initial special.
October 31, 2021
Quick and easy process to get a unit assigned. The staff were very friendly and helpful. The facility is clean and bright, and I feel safe going to my locker.
October 30, 2021
Always friendly, always helpful, and always gives exceptional, personal attention. Make you feel like your part of their "family".
October 22, 2021
So far alright.
October 18, 2021
Maple Leaf is organized and clean. The lockers are in good condition and we have had no troubles of any kind. The staff are friendly and helpful. The layout of the facility is very conducive to moving things in and out and carts and trolleys are always available. We are very happy with the service that they provide.
October 17, 2021
staff are helpful and friendly, facilaty is always clean and well kept. the facilaty overall i would rate a 10!
October 12, 2021
I love the location and the property. I have an issue with price since my friend has the same room for cheaper but otherwise I love
October 3, 2021
Friendly and helpful staff. Clean facility. Top notch security
September 15, 2021
I've used Maple Leaf Self Storage twice in the last couple of years. The staff are nothing short of amazing, helpful, cheerful and accommodating. I wouldn't hesitate to recommend to others or to use again. I haven't honestly checked pricing at other storage facilities, but even if I did find a better rate, I wouldn't leave Maple Leaf. Customer service is EVERYTHING to me, and Maple Leaf has this in spades. I use the Royal Oak NW location. Clean, well organized, convenient and secure. What else could you want?
September 5, 2021
The staff here are all so friendly and helpful! They alone are why I would recommend MLSS! Our lockers are spacious and extremely reasonably priced! We found moving all of our stuff an ease with the carts they provide. I would definitely recommend MLSS!
August 23, 2021
Clean facility, easy access, good 3 months contract discount.
August 21, 2021
Organized , secure and modern
August 9, 2021
Clean building. Great staff. Very helpful.
July 23, 2021
Your staff is polite and helpful and am happy i chose you.
June 22, 2021
Super friendly and helpful! The people are great, the building is safe and secure. All and all it has been a great experience
May 24, 2021
The staff are very friendly, warm and welcoming.
The facility itself is warm, well lit, inviting. I always feel safe here. I will definitely recommend to friends and colleagues.
May 23, 2021
The front office staff are amazing to work with. They are professional, courteous and friendly. The complex and the units are clean and well looked after. I know my belongings are safe amd secure here at the Royal Vista MLSS complex.
May 10, 2021
First time using this company and was extremely pleased with the staff and the facility
Everything was super clean fast professionally handled
Will have no trouble using the facilities in the future when required
April 21, 2021
Very friendly staff, they make the process easy.
March 30, 2021
Rabia has been Awesome.
the facility is clean, the staff is efficient, professional and accomodating.
March 16, 2021
Friendly staff, A very clean facility, It’s winter season but the temperature in the building was normal. I would definitely use this facility over and over again.
January 4, 2021
State-of-the-art facility. Excellent Customer Service from informative and friendly staff.
January 3, 2021
Our experience using the Maple Leaf Self Storage facility for temporary storage ahead of a move has been fantastic. The facility is spotless and very well managed. I feel that our belongings are safe and secure. We have spoken with two different staff members and both have gone above and beyond. The fellow who opened our account stayed late to do so and helped us to find the best unit for our needs. I highly recommend this business.
December 13, 2020
same day service for a second unit. clean and staff are friendly
December 2, 2020
November 23, 2020
Awesome! Great service!
November 2, 2020
EXCELLENT CUSTOMER SERVICE! Very happy also with pricing!
September 30, 2020
amazing staff..sometimes my packaging makes a mess as I unpack it ..I always go back and it is clean
September 29, 2020
Very friendly staff. Facility is clean.
September 27, 2020
The staff are very knowledgeable and very helpful.
September 12, 2020
It’s been great. Love how clean the facility is.
August 22, 2020
August 21, 2020
Rabia was the sweetest and kindest woman I have ever dealt with....was a pleasure to deal with her and Royal Vista storage. She is a gold star employee
August 5, 2020
The people at Maple Leaf Storage are friendly and helpful. The facility is super clean and very secure. Plus their rates are better than their competitors.
July 3, 2020
It was an easy process to get signed up for the the storage unit and move my items in!
June 15, 2020
Especially impressed with the precautions, social distancing and cleaning that took place during COVID 19.
May 31, 2020
Staff is incredibly helpful and a joy to interact with! The facility is so spacious and always clean. With many carts of differents sizes and functions unloading from one of their 4 loading bays and bringing stuff to your unit is convenient and efficient!
March 2, 2020
The experience has been great, so far. The facility is always clean and accessibility to our unit is very easy. We needed the storage space!
February 15, 2020
This was our first experience in renting a storage unit and the care and consideration afforded us by the friendly staff was exceptional. Things were explained thoroughly and clearly, the tour provided a full description of the security of the facility and showed us the different sizes of units available and also an idea of how much each unit could hold. Even though our need for storage was dictated by some very trying circumstances, I would not hesitate to use them again and heartily recommend Maple Leaf Storage Royal Oak to anyone needing a safe, secure facility and staff that are responsive and attentive to your needs.
January 13, 2020
The facility is very clean and there is easy access to the push trollies to load your belongings. The staff is very knowledgable and helpful and go through the contract as well as the building on how their system works. I would recommend Maple Leaf Storage to others.
December 27, 2019
maple leaf storage in royal oak is very run, all staff were extremely helpful and friendly
the facility is ver y well lit and clean. I like that there are no loading ramps to deal with.
just back in and wheel your stuff right to the vehicle. I would recommend Maple Leaf storage
RoyalOak to anyone .
December 4, 2019
I came across this storage location while shopping around as I needed a place to keep our personal items for about 6 months.
I am glad I chose this storage company and location as the service was absolutely exceptional.From the manager, Sorin and his staff, I got all the help needed to make the right choice for the storage size and all the necessary details for the paper work. This is not brushing them but simply the fact that they make all the difference in comparison with other places.
The facility is brand new and heated, has all the necessary amenities, including the use of dollies or platforms to make the loading and unloading easy. Very clean and absolutely no strange odors.
Convenient access off Stoney Trail in the NW.
I will definitely be back when I need a place for storage and I strongly recommend them to anyone needing storage.
November 12, 2019
The staff at the Royal Oak location are very kind and helpful. The building is very clean, secure, and well supplied, would definitely recommend!
November 1, 2019
Very friendly staff, very helpful in every way.
October 31, 2019
Amazingly clean, and secure. I feel comfortable storing any of my belongings here
October 16, 2019
The salesperson stayed late because I arrived close to closing time.
It turned out I was given a larger than unit than requested but they didn't ask me to move.
Good customer service.
Building looks well maintained, locker is clean. Feel my belongings are secure.
October 15, 2019
This was our first experience with using a storage facility and we were very pleased with the commendable service from all the staff. It has been a pleasure doing business with Maple Leaf Storage.
October 2, 2019
Wonderful front counter staff
October 1, 2019
Easy to access.
September 30, 2019
Very clean and well maintained place. Easy to get around with tight security and access into the building. So happy for the 1 month free rent I got because it came in handy considering I couldn’t get a place on time
September 26, 2019
Very convenient and well organized. We had a problem with getting out of the facility on time and I was able to call the security company and we were able to resolve the problem in a timely manner.
September 22, 2019
So convenient and easy. The sign up process was easy and great price
September 4, 2019
Outstanding customer service and amazing staff members. Would highly recommend using this facility. Clean and great prices. Will come back here again!
August 27, 2019
Absolutely fantastic group of people. Facility is exceptionally clean, the staff are warm and welcoming, and definitely work with you and your storage needs.
July 29, 2019
Excellent service and facility
July 29, 2019
Everything is clean and organized. Super efficient for in and out dropping off things. Everything you need to pack is for sale at decent prices right there. Staff are friendly and helpful. Very pleased.
July 22, 2019
The facility manager (Soren) and his staff (in particular Rabiah) are great people and helping us for finding right set-up. I have been using the facility since two years ago.
The cleanness and ease of use are also incredible. Very safe and friendly.
I recommend this storage facility and for sure use it anytime I need in future.
July 4, 2019
Very new and clean facility. Professional staff, easy access and very secure.
July 2, 2019
It began with the woman in the reception/booking in desk - very friendly, helpful, explained everything fully, showed us around...easy access to the building. Clean environment
June 29, 2019
So appreciate the staff at Royal Oak Maple Leaf Storage. They were so helpful, friendly and well organized. Moving is stressful, and they sure helped a lot. I’ve had a storage unit previously, but never had so much staff assistance and never had the positivity that I experienced at Royal Oak.
June 26, 2019
Love the easiness of lots of elevators and lots of space to unload your items.
June 23, 2019
Clean, secure, accessible. Staff are so helpful.
June 17, 2019
Nice people very good customers service
June 14, 2019
Great service and brand new facility.
June 5, 2019
It is a beautiful, clean facility. I love the set-up
May 22, 2019
We are enjoying utilizing the storage facility. An observation , in the summer months it might be beneficial to some if they can have access to the storage after 9pm
April 29, 2019
Great staff. Extremely clean, secure, and accessible location.
April 22, 2019
Staff is helpful, knowledgeable and cheerful. Facility meets all our needs at a great price. An excellent experience all around!
April 17, 2019
Excellent friendly helpful staff
Very clean and secured facilities
April 16, 2019
Quiet, safe, secure . Staff is amazing and really well informed!
April 4, 2019
Lovely and helpful staff with a secure and clean facility.
March 18, 2019
Friendly, helpful staff. Clean, well-planned facility. Great rates and conveniently located.
March 18, 2019
The service at the Royal Vista location is excellent. I have dealt mostly with Rabia. When I initially called for information, that's what she gave rather than a sales pitch (which the competition gave). Before I moved in, Rabia mopped the floor of my clean-looking unit. I thought we had set up automatic payments, but when my first three months were up, I received an email about missing a payment. I called and arranged to come in that afternoon to set up autopay, and Rabia already had the paperwork filled out so all I had to do was sign. I have been back quite a few times and the place is always clean and tidy and everything functions as it should. I would definitely recommend Maple Leaf to a friend.
February 25, 2019
Best facility I’ve ever used! Friendly service, very clean, very secure. 100% would recommend to anyone!
February 24, 2019
I accidentally left my bike outside the locker. The manager found the bike and lock it away. When I discover my mistake, I contact them and fortunately they kept my bike. Great service guys.
February 14, 2019
Very friendly people and nice and clean storage
February 10, 2019
Very friendly staff. And always there to help.
February 10, 2019
Staff were great. Place is clean and secure. Worked well for us.
January 29, 2019
The person who registered me was really kind, respectful, and patient to me and my girlfriend. I signed up day before Christmas and was a specially stressful time. He made the process smooth and easy. Highly recommended!
January 23, 2019
Facility is spotless, clean, temperature controlled, and the staff have been helpful and friendly. Got a good deal on signing up, and they had a nice assortment of unit sizes to help me get one that best suited my needs. Would recommend to anyone.
January 10, 2019
The personnel Are always so friendly and helpful.
January 5, 2019
Very helpful and kind. Easy and efficient to get going.
December 17, 2018
Staff is friendly and helpful. Site is clean and tidy!
December 3, 2018
Crews are very nice and helpful, easy to access, fair good deal.
November 25, 2018
Seamless and friendly service
November 18, 2018
Excellent service; clean facilities
November 4, 2018
When I first called to inquire about renting units, Rabia was friendly and helpful to speak to.
She went above and beyond when she spoke to Sorin regarding questions she couldn't answer and then called me back.
Both Sorin and Bill were a pleasure to deal with.
The facility is clean and well maintained.
October 31, 2018
Everything is great except for the elevators. Elevators close to soon. They should allow more open time to get carts in.
October 30, 2018
Professional, clean, options, convenient
October 30, 2018
Great facility, clean and secure.
October 29, 2018
clean and convenient
September 20, 2018
Fantastic to deal with. Easy access to facility and it’s clean. What’s there not to like
September 13, 2018
Great staff and space and clean!
September 4, 2018
Very friendly and helpful staff. Exactly what I needed for my storage needs. Easy to unload and having dollies available at the loading bay. Super nice building and I feel safe if going off hours and feel my possessions are safe as well. Perfect solution for me.
August 13, 2018
Excellent customer services
Friendly and helpful staff
Clean and bright facilities
Great and convenient location
August 9, 2018
I am extremely satisfied with the overall experience at Maple Leaf Self Storage at Royal Vista. Customer service is superb. The staff is extremely professional yet very friendly and helpful and the store manager is top notch! There are multiple security measures in place at this impeccably clean and very impressive facility. I highly recommend this location and will definitely refer as many people as I can to this location!
August 7, 2018
I've always liked renting from Maple Leaf Self Storage. The facility is clean, staff is friendly. They have carts available to help you move your items up the elevators to your locker.
August 1, 2018
Great customer service. The staff, Sorin & Rabia were very helpful and accommodating.
August 1, 2018
Fine so far, accessible and the price is fine.
June 28, 2018
Great facilities, clean and bright. Very secure and safe. Friendly and very helpful staff.
April 30, 2018
The staff are very helpful and gave us a tour of the facility and how it all works.
The building is very clean and we are impressed by the security and facilities.
February 2, 2018
Rabia went out of her way to be courteous and polite. She matched a price and made a better offer than the competition. The facility is absolutely secure and the cleanest storage I have ever seen. You will not be disappointed use this company.
February 2, 2018
I was most impressed with the the clean, state-of-the-art building and storage lockers with cylinder locks (no deadbolt), abundant security cameras and live-in manager as well as a clean and spacious loading bay and a great promotional deal. But what really put it over the top was the staff, particularly Bob. One of the most professional, knowledgeable, friendly and helpful individuals I've had the pleasure of dealing with. Thank you Bob for making the experience so smooth and stress free. If you are looking for a place to store your possessions, do yourself a favor and at the very least, go in and take a look. I highly recommend this location to anyone.
February 2, 2018
Great friendly service. Modern and secure. Recommend.
February 2, 2018
Great staff and service. The facility is awesome. Loads of space and well kept.
February 2, 2018
Friendly staff, super security and great location! I will use this storage company again!!!
February 2, 2018
The storage facility is just wonderful (very clean, secured and spacious loading area). All employees were very nice, cordial and professional. I was really impressed by their behavior. At the beginning I dealt with Sorin Cismaru and felt that this is the safest place to keep my stuff. If I need to keep anything next time definitely I will go there without hesitation and highly recommend to consider for your storage.